Please add Lift Gate Service to your cart if your truck freight shipping order is going to a residential address or a rural area so that it may be unloaded.
* If you are able to have your order shipped to a business address with a loading dock or forklift you do not need to select this option.
Please be noted that the lift gate service charges are charged directly by the carriers; you can either ask the carrier to bill you directly or you can pay us and we will add this service for you.
We provide 12 months warranty after the purchase date.
Summary of Return Policy.
1.Kaka Industrial will accept returns on any unopened product within 30 days of the original ship date. A 15% returns processing fee will be subtracted from the original cost and a credit for the difference will be issued. Shipping costs are not refundable.
2. Three Days acceptance period from date of delivery. Damage claims and order discrepancies will not be accepted after this time.
3. You must obtain a Kaka Industral issued RGA number PRIOR to returning any materials.
4.Returned materials must be received at Kaka Industrial in new condition and in original packaging.
5.Altered items are not eligible for return.
6.Buyer is responsible for all shipping charges.
7. A 15% re-stocking fee applies to all returns.
